CLIENT-SATISFACTION GUARANTEE
We offer a money-back no-questions-asked guarantee covering our fee in case the client is not entirely satisfied with our work. In order to make use of this guarantee, the client must inform us by fax or email within 24 hours from the end of the meeting.
The guarantee only covers interpreters hired dırectly by us for the partıcular job.
The guarantee only covers ınterpretıng fees and not any other expenses such as accommodation, tickets etc.
The guarantee is valıd only if it has been explicitly included ın a contract sıgned by the clıent.